WHAT SITUATIONS CAN BE REPORTED IN THE COMPLAINTS CHANNEL?

 The Channel is available to Eletrovolt's internal public (managers and employees) and external public (customers, suppliers and general public) and is open for any report. However, the Reporting Channel is not the right place for every type of situation. Reports presented through the Channel often refer to situations of an administrative nature that can be resolved by leadership.

 

WHAT I SHOULD REPORT:

 

• ACTS OF CORRUPTION:

Effect or act of corrupting someone or something, with the purpose of obtaining advantages over others by means considered illegal or unlawful;

• FRAUD:

Acts in bad faith committed with the intention of harming, deceiving or taking advantage in any way, to the detriment of the loss, generally financial, of the company;

 

• CONFLICT OF INTEREST:

Situation in which an employee or third party has private (personal) interests that may hinder decision-making or the impartial exercise of their activities;

• FAILURES TO FULFILL LEGAL OBLIGATIONS OF ANY NATURE:

Situations of non-compliance with regulatory obligations of the area or sector;

• THEFT OF MATERIALS OR MISUSE OF ASSETS:

Use of assets for purposes other than those intended or subtraction of an asset from the organization;

• MORAL HARASSMENT:

It is the exposure of people to humiliating and embarrassing situations in the work environment, in a repetitive and prolonged way, in the exercise of their activities, with the aim of emotionally and professionally destabilizing the individual. It can occur through direct actions (accusations, insults, shouting, public humiliation) and indirect actions (spreading rumours, isolation, refusal to communicate, gossip and social exclusion);SEXUAL HARASSMENT:

It is embarrassment with a sexual connotation in the work environment, where, as a rule, the harassing agent uses his superior hierarchical position or his influence to obtain what he wants.

 

• RACIAL, RELIGIOUS OR OTHER NATURE DISCRIMINATION:

Prejudiced attitude (based on preconceived ideas) towards someone, whether due to racial, gender, sexual orientation, nationality, religion, economic status or any other social aspect;

 

• RETALIATION AGAINST THE GOOD FAITH COMPLAINT:

Act of reacting improperly or punishing the whistleblower on account of a complaint made in good faith.

 

• WHAT I SHOULD NOT REPORT:

Requests and complaints of an administrative nature, on matters such as vacations, scale, time attendance, cafeteria, salary, etc.;

Discussions, internal conflicts or about the posture or performance of people (employees or leaders);

Emergency situations that depend on an immediate return, such as accidents, requests for personnel information, etc.

 

 

IMPORTANT:

Conflicts or complaints regarding relationships between employees must be communicated to managers, who have the role of managing cases of this nature.

 

Not every demand for results or disagreement with the leader/coordinator/manager is a case of moral harassment. Moral harassment is not configured in isolated situations, which happen one time or another. The analysis is done on a case-by-case basis, based on the information brought by the whistleblower and the collection of other information.

 

Reports received involving relationship conflicts, without prior handling by managers and/or HR will not be considered.

 

 

 

UNDERSTAND THE STEPS

You fill in the data and send the report.

Our servers will receive your report ANONYMOUSLY.

The complaint will be forwarded for investigation.

You will be able to check the progress and return by the generated protocol number and ID.

The complaint will receive the necessary referral.

NOTIFY US ABOUT ISSUES OF ETHICAL CONDUCT, COMPLIANCE AND INTEGRITY

Be transparent, ethical and objective when using the Reporting Channel!

If in doubt, talk to your leadership or the Governance unit.